Openness and transparency (notwithstanding the need to protect trade secrets and other confidential information) play a major role in the Gazprom Neft corporate governance system.

The company seeks to provide all its stakeholders with information on its operations in a timely and regular manner, within the scope required to make informed decisions regarding its operations.

The company’s information policy is underpinned by the principles of transparency, reliability, promptness, timeliness and accessibility. The company adheres to these principles, and informs its stakeholders about important events and aspects of its operations in an unbiased and timely manner. Key communication tools used by the company include the official Gazprom Neft website and the websites of its subsidiaries, the Sibirskaya Neft ('Siberian Oil') trade magazine, as well as the company’s community pages on social media, such as Facebook, VK, YouTube and Instagram.

The primary information channels available to the widest range of stakeholders include the official company website, the Annual Report and the Sustainability Report, as well as a specialised section of the website dedicated to IR. These resources contain the latest company news, its financial and operating results, statements and other useful information about the company’s operations, as well as documents regulating the activities of Gazprom Neft governance and control bodies, such as the Charter, Regulation on the General Meeting of Shareholders, Regulation Governing the Board of Directors, Regulation on the Management Board, Regulation on the Chief Executive Officer, and Regulation on the Audit Commission.

To ensure equitable access to information for all stakeholders, Gazprom Neft publishes information on the official website in both Russian and English.

The company prepared its Sustainability Report for 2018 in accordance with the GRI Standards (the core 'in accordance' option), the ISO 26000:2010 standard (Guidance on social responsibility), and the Basic Performance Indicators of the Russian Union of Industrialists and Entrepreneurs (RSPP), and posted the Report on its website. In 2019, the company Report for 2018 was audited for the first time by an independent auditor, PricewaterhouseCoopers Audit.

Assessment of information policy implementation

In 2019, the Audit Committee of the Board of Directors reviewed the implementation of the company’s information policy, in particular, the information disclosed by Gazprom Neft PJSC to third parties, including analytical and rating agencies.

Media relations

Media relations are regulated by the company’s information policy and the Corporate Standard on the Procedure for Media Relations and Distribution of Information Materials. Focus areas of the company’s efforts to position itself in the media space are determined by the Gazprom Neft Communication Strategy, which is aligned with the Gazprom Neft business goals.

The main goals of Gazprom Neft communications are to:

  • help Gazprom Neft to build and maintain a first-class reputation,
  • maintain an equal, partner-like dialogue with representatives of the federal, international and regional media, and press offices of government bodies and non-governmental organisations relevant to the company’s operations.

The Gazprom Neft press office responds promptly to requests from representatives of the Russian and international media, provides comprehensive and detailed information on the company’s projects, and comments on important subjects on the industry-wide information agenda. In 2019, the Gazprom Neft press office continued to develop communication channels and tools, adopt best communication practices in line with relevant international trends, and implement partner projects with leading media outlets.

In 2019, the company presented the new Development Strategy to 2030 and Digital Transformation Strategy to representatives of the industry media. In addition, Gazprom Neft held a traditional press conference attended by members of the Management Board for key federal and international media outlets following the Annual General Meeting of Shareholders, as well as other press conferences and briefings, including participation in major Russian economic and industry forums. It also held a number of important media tours for Russian and foreign journalists. Media representatives visited the company facilities in St Petersburg, Moscow, Omsk, Khanty-Mansiysk and other regions in which Gazprom Neft operates, and took part in press events organised by the company in Serbia.

Along with conventional communication tools, in 2019, the company successfully implemented digital projects focused on extending the range of information on the company’s operations and its reach. These included major special projects involving leading Russian and foreign media outlets, such as TASS, RIA Novosti and RBC TV. Business and industry media outlets published op-eds and interviews with company executives.